CrownPokies Cookie Policy

At CrownPokies, we are committed to transparency about how we use cookies and similar tracking technologies on our website, crownpokies.com. This Cookie Policy explains what cookies are, how we use them, why we use them, and the choices available to you regarding their use. By continuing to browse or use our platform — whether for the CrownPokies login process, exploring our games, or accessing any other feature — you acknowledge and consent to our use of cookies as described below.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. They allow the website to remember your actions and preferences over a period of time, so you don't have to re-enter them whenever you return to the site or navigate between pages. At CrownPokies, we use cookies to ensure that our platform functions correctly and delivers the best possible experience for every player.

Cookies can be either "session cookies," which are deleted once you close your browser, or "persistent cookies," which remain on your device for a defined period of time. We use both types depending on the purpose they serve.

How We Use Cookies at CrownPokies

We use cookies for a variety of purposes related to the operation, security, and improvement of our platform. Our CrownPokies website relies on cookies to support core functionality as well as to enhance the overall gaming experience for our players. Below, we outline the main categories of cookies we use:

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, you would not be able to access key features such as the CrownPokies login page, your account dashboard, or our secure payment system. They do not collect any information about you that could be used for marketing purposes, and they cannot be disabled.

• Enabling secure access to your player account
• Maintaining your session while you browse or play
• Remembering items in your account preferences
• Ensuring our security protocols function properly

Functional Cookies

We use functional cookies to remember choices you make and to provide enhanced, more personalised features. For example, these cookies allow us to remember your language preference, display settings, and other options you may have configured during your CrownPokies sessions. These cookies do not track your browsing activity on other websites.

Performance and Analytics Cookies

Our CrownPokies platform uses performance cookies to collect information about how visitors use our website. This data helps us understand which pages are visited most frequently, how users navigate through the site, and where technical issues may arise. All information collected is aggregated and therefore anonymised — it is not linked to individual users. We use this data to continuously improve our site performance and the overall player experience.

Targeting and Marketing Cookies

We may use targeting cookies to deliver content that is relevant to your interests. These cookies record your visit to our site, the pages you have visited, and the links you have followed. We may use this information to make the Crown Pokies website and any promotional materials — such as information about our crown pokies bonus codes or welcome offers — more relevant to your interests. These cookies may be shared with third-party advertising partners.

Third-Party Cookies

In addition to our own cookies, we may also use third-party cookies from trusted partners to help us deliver a better experience and to support our marketing efforts. At CrownPokies, we work with analytics providers, advertising networks, and game providers such as NetEnt, Play'n GO, Pragmatic Play, BGaming, and others. These third parties may set their own cookies when their services are accessed through our platform.

We do not control the use of these third-party cookies. We encourage you to review the privacy and cookie policies of any third-party services you interact with through our site. Our Crown Pokies platform is not responsible for the content or data practices of external sites.

What Information Do Cookies Collect?

Depending on the type of cookie, we may collect the following categories of information:

• Your IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited on crownpokies.com and time spent on each page
• Referring website or source through which you found our platform
• Interactions with promotional content, including crown pokies bonus or promo code pages
• Login activity and session data related to your CrownPokies account
• Device identifiers for mobile users accessing Crown Pokies mobile

We do not use cookies to collect sensitive personal data such as payment card numbers, banking details, or identity documentation. Such information is handled through our dedicated secure payment infrastructure.

Your Choices and Cookie Controls

We respect your right to control the use of cookies on your device. At CrownPokies, we provide you with the following options for managing your cookie preferences:

Cookie Consent Banner

When you first visit crownpokies.com, you will be presented with a cookie consent notice that allows you to accept all cookies, decline non-essential cookies, or customise your preferences by category. Your choices will be stored and respected on subsequent visits.

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device and delete them individually or in bulk
• Block third-party cookies from being set
• Set preferences to notify you when cookies are being placed
• Enable private or incognito browsing, which limits cookie retention

Please note that disabling certain cookies may affect the functionality of our website. In particular, disabling strictly necessary cookies may prevent you from completing the CrownPokies login process or accessing certain features of your account.

Opt-Out Tools

For analytics and advertising cookies, you may also opt out through industry opt-out tools provided by organisations such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). Our CrownPokies team is happy to assist you with any questions about managing your preferences — please contact us at support@crownpokies.com or via our 24/7 Live Chat.

Cookies and Mobile Access

Our Crown Pokies mobile platform is designed to be fully accessible on smartphones and tablets. When you access our site via a mobile browser, the same cookie policy applies. Mobile browsers also offer cookie management settings, and we encourage you to review these in your device's browser settings if you wish to manage how cookies are stored during mobile sessions.

Data Retention and Security

We retain cookie data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Session cookies are deleted automatically when you close your browser. Persistent cookies are stored for defined periods, after which they expire and are removed from your device. At CrownPokies, we implement appropriate technical and organisational security measures to protect data collected through cookies from unauthorised access, alteration, or disclosure.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you by displaying a prominent notice on the CrownPokies website or through other appropriate communication channels. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, we are here to help. Our Crown Pokies support team is available 24/7 and can be reached through the following channels:

• Email: support@crownpokies.com
• Live Chat: available directly on crownpokies.com

We are committed to addressing your concerns promptly and ensuring that your experience on our platform remains secure, transparent, and enjoyable.